Operations Manager

JOSHUA G. AGUIRRE - Recruitment Process Outsourcing; Pasig; In loco; PHP 900.000 - 1.300.000; Tempo pieno

Vantaggi offerti da questo lavoro

HMO

Government-mandated benefits

Descrizione del lavoro

Sodarizer in Pasig, Philippines, is seeking an Operations Manager to own and scale its warehouse and fulfillment operations. You will lead day-to-day activities across inventory, assembly, order fulfillment, and dispatch, ensuring accuracy and timely delivery.

This mid-level role reports to the founders and oversees warehouse, assembly/fulfillment, and customer success, with a focus on SOPs, KPIs, and continuous process improvements to support growing order volumes.

Competenze

• Hands-on experience managing end-to-end warehouse operations in fast-moving environments.
• Strong knowledge of inventory management, forecasting, and replenishment.
• Proven ability to lead frontline teams and enforce processes on the ground.

Mansioni

• Lead day-to-day warehouse ops including inventory, assembly, fulfillment and dispatch.
• Manage inventory tracking, forecasting and replenishment to prevent stockouts.
• Ensure orders are prepared and shipped on time with couriers.
• Lead and coach frontline teams including CS representatives.
• Create and improve SOPs to handle rising order volumes.
• Monitor KPIs like inventory accuracy, fulfillment speed and customer issues.

Conoscenze

Warehouse ops

Inventory mgmt

Forecasting

Team leadership

Process improvement

KPIs

Descrizione del lavoro

Operations Manager (Warehouse & Fulfillment)

Sodarizer is looking for an Operations Manager to own and scale its warehouse and fulfillment operations. This role ensures that as sales grow, inventory, assembly, dispatch, and customer experience all run smoothly, efficiently, and reliably.

What youll do

• Lead day-to-day warehouse operations, including inventory, assembly, order fulfillment, and dispatch.
• Manage inventory tracking, forecasting, and replenishment to maintain accuracy and prevent stockouts.
• Ensure orders are prepared and shipped on time by coordinating with couriers and delivery partners.
• Lead and coach frontline teams, including warehouse staff, assembly/fulfillment teams, and a Customer Success Representative.
• Create, implement, and improve SOPs so operations can handle increasing order volumes.
• Monitor key operational KPIs (inventory accuracy, fulfillment speed, customer issues) and solve problems under pressure.

This is an end-to-end operations leadership role, not just a warehouse supervisor position.

What were looking for

• Hands-on experience managing warehouse operations end-to-end in e‑commerce, retail distribution, FMCG, logistics, or similar environments.
• Strong background in inventory management, order fulfillment, and coordinating with delivery partners.
• Experience leading frontline operations teams and enforcing processes on the ground.
• High attention to detail with a strong ownership and accountability mindset.
• Process-oriented thinker who can improve systems while keeping execution fast and practical.

Experience running a warehouse that scaled in volume, handling e‑commerce surges (campaigns, promos), and using warehouse/inventory systems is a strong plus.

Work setup, salary, and benefits

• Arrangement: Fully onsite.
• Level: Mid-level management, reporting directly to the founders and managing warehouse, assembly/fulfillment, and CS teams.
• Salary: Competitive, based on experience, with performance incentives tied to operational KPIs.
• Benefits: Government-mandated benefits plus HMO.

Why this role is exciting

• You will be the leader of all things operations and execution for a growing consumer brand.
• Youll build and scale processes that keep the company running smoothly even as order volumes increase.
• Youll work closely with founders and cross-functional teams, with clear impact on customer satisfaction and growth.