Operations L&D & Onboarding Specialist

Satellite Office; Pasig; On-site; PHP 446,400 - 669,600; Full time

Job summary

Satellite Office is looking for a Learning & Development Specialist in Manila, Philippines. In this role, you will lead onboarding and training sessions to ensure new hires are welcomed and supported. You will also build training materials and refine programs based on feedback.

The ideal candidate has over 5 years in Learning & Development, strong facilitation skills, and experience in a BPO setting. A Bachelor’s degree in a related field is essential.

Qualifications

• 5+ years in a full-time Learning & Development role.
• Strong experience in delivering training within a BPO setting.
• Experience designing and facilitating learning across digital and classroom modalities.

Responsibilities

• Lead recurring onboarding and foundational training sessions for new hires.
• Create clear, practical training materials such as SOPs and job aids.
• Partner with operational teams to identify learning needs.

Skills

Facilitation

Training delivery

Critical thinking

Communication

Education

Bachelor’s degree in a related field

Tools

Salesforce

LMS

Articulate

Captivate

Job description

Satellite Office is looking for a Learning & Development Specialist in Manila, Philippines. In this role, you will lead onboarding and training sessions to ensure new hires are welcomed and supported. You will also build training materials and refine programs based on feedback.

The ideal candidate has over 5 years in Learning & Development, strong facilitation skills, and experience in a BPO setting. A Bachelor’s degree in a related field is essential.