Operations Executive: Global Travel Ops & Growth

Kuoni Tumlare; Makati; On-site; PHP 420,000 - 700,000; Full time

Benefits offered by this job

International environment

Inclusive culture

Learning opportunities

Employee engagement activities

Job summary

Kuoni Tumlare in Makati, Philippines, seeks a detail-oriented operations professional to manage group bookings, daily operations, and reporting to the supervisor/operation manager. You will work closely with the sales team to push for real bookings and ensure timely confirmations of services, while maintaining revenue controls and effective communication with partners.

Ideal candidates have 1–2 years in travel operations, strong organizational skills, and a proactive, service-oriented attitude.

Qualifications

• Service-oriented with a positive attitude.
• Ability to prioritize work effectively and work independently.
• Attentive to details and good with numbers.
• Strong organization and multitasking in a fast-paced environment.
• Great team player with proactive communication.
• Knowledge of European destination is an advantage.
• 1–2 years in operations in travel is an advantage.

Responsibilities

• New group bookings, including series and ad hoc.
• Push confirmation of services, including hotels and ground services.
• Revenue/budget control.
• Regular update of sign up pax.
• Communicate with agents, LPICs and HRD as needed.
• Cancel groups and follow up cancellation fees.
• Materialize groups after agent approval and confirm services by due time.
• Change services and confirm by due time.
• Finalize groups and send final documents to agents.
• Check BIS reports and create invoices.
• Troubleshoot during trips.
• Join weekly operation team meetings for information sharing and case studies.
• Complete assignments and reports to supervisor/operation manager.
• Internal communication across teams.
• Clear, open communication with Destination Management Office Operations.
• Collaborate with Sales teams on initiatives.
• Negotiate prices and conditions with clients and Destination Management Office.
• Other duties as assigned by manager.

Skills

Service-oriented

Prioritization

Attention to detail

Organization

Teamwork

Communication skills

Independent worker

European destinations

Travel ops exp

Job description

Kuoni Tumlare in Makati, Philippines, seeks a detail-oriented operations professional to manage group bookings, daily operations, and reporting to the supervisor/operation manager. You will work closely with the sales team to push for real bookings and ensure timely confirmations of services, while maintaining revenue controls and effective communication with partners.

Ideal candidates have 1–2 years in travel operations, strong organizational skills, and a proactive, service-oriented attitude.