Operations Excellence & Transformation Lead

Aon plc; Makati; On-site; PHP 900,000 - 1,700,000; Full time

Job summary

Aon plc in Makati, Philippines, is seeking an Operations Manager focused on Continuous Improvement. You will build internal change capabilities, lead transformation initiatives, and deliver measurable benefits across operations and technology.

You will develop data-rich dashboards to guide decisions and collaborate with senior stakeholders to embed new practices. Ideal candidates bring 3–5 years in operations/CI, strong data skills, and proficiency with Power BI and Excel.

Qualifications

• Bachelor’s degree in business, operations, information technology, or a related field.
• 3-5 years of relevant experience in operations, continuous improvement, business process management, or a similar role.
• Demonstrated experience supporting or owning process improvement initiatives and lean methodologies.
• Strong data analysis skills, with experience working with large datasets to identify trends and opportunities.

Responsibilities

• Establish internal continuous improvement and change delivery capability.
• Lead transformation initiatives with benefits realisation and measurable outcomes.
• Develop and maintain dashboards and reports for operational decision-making.
• Identify cost savings through process optimisation, automation, and operating model refinement.
• Engage and influence senior stakeholders to drive adoption of new ways of working.
• Establish governance, KPIs, and regular progress reporting to leadership.

Skills

Continuous improvement

Operations management

Data analysis

Stakeholder management

Leadership

Problem-solving

Education

Bachelor’s degree in business/operations/information technology

Tools

Power BI

Excel

Job description

Aon plc in Makati, Philippines, is seeking an Operations Manager focused on Continuous Improvement. You will build internal change capabilities, lead transformation initiatives, and deliver measurable benefits across operations and technology.

You will develop data-rich dashboards to guide decisions and collaborate with senior stakeholders to embed new practices. Ideal candidates bring 3–5 years in operations/CI, strong data skills, and proficiency with Power BI and Excel.