Operations Transformation & Continuous Improvement Leader

Aon plc; Hinoba-an; On-site; PHP 900,000 - 1,500,000; Full time

Benefits offered by this job

Global Wellbeing Days

Smart Working

Job summary

Aon plc in the Philippines is seeking an Operations Manager - Continuous Improvement to lead internal change capabilities and drive transformative initiatives. You will own data-driven programs, develop dashboards, and partner with Operations and Technology to deliver measurable cost savings and efficiency gains.

You will translate strategic priorities into executable projects, monitor outcomes, and manage stakeholder engagement to ensure sustainable adoption across regions.

Qualifications

• Bachelor's degree in business, operations, information technology or related field.
• 3-5 years of relevant experience in operations, continuous improvement, business process management, or similar role.
• Demonstrated experience supporting or owning process improvement initiatives.
• Strong data analysis skills, including experience with large datasets to identify trends and opportunities for improvement.
• Proficiency in Power BI (or similar BI tools) and advanced Excel for dashboards and reporting.
• Comfortable coordinating multiple stakeholders to drive alignment and follow‑through.

Responsibilities

• Establish internal continuous improvement and change delivery capability.
• Lead the transition of knowledge, tools, and methodologies across teams.
• Act as a trusted transformation partner to senior leaders across Operations and Technology.
• Own and deliver transformation initiatives, ensuring benefits realisation and sustained impact.
• Translate strategic priorities into executable improvement initiatives with milestones and measurable outcomes.
• Develop and maintain reporting and insights from large datasets to support decision-making.
• Identify, quantify, and deliver cost savings through process optimisation and automation.
• Apply lean methodologies to eliminate waste and improve end-to-end processes.
• Engage and influence senior stakeholders to drive adoption of new ways of working.
• Establish governance, tracking, and reporting for transformation initiatives.

Skills

Process Improvement

Data Analysis

Stakeholder Management

Project Ownership

Cross-functional Collaboration

Change Management

Education

Bachelor's degree in business, operations, information technology

Tools

Power BI

Excel

Job description

Aon plc in the Philippines is seeking an Operations Manager - Continuous Improvement to lead internal change capabilities and drive transformative initiatives. You will own data-driven programs, develop dashboards, and partner with Operations and Technology to deliver measurable cost savings and efficiency gains.

You will translate strategic priorities into executable projects, monitor outcomes, and manage stakeholder engagement to ensure sustainable adoption across regions.