Operations Excellence & Process Improvement Lead

Metrobank; Taguig; On-site; PHP 1,000,000 - 1,400,000; Full time

Job summary

Metrobank is seeking a seasoned professional to drive end-to-end process analysis, reporting rationalization, and workflow redesign across the division. The role focuses on improving operational efficiency, reducing manual workload, and enhancing reporting effectiveness.

Responsibilities include identifying improvement opportunities, designing future-state processes, and supporting implementation to ensure sustainable simplification and performance gains.

Qualifications

• Bachelor’s degree in business, finance, or related field; Master’s degree is an advantage.
• 6–10 years of banking operations, finance, MIS/reporting, or transformation experience.
• Lean Six Sigma, process improvement, or analytics experience preferred.

Responsibilities

• Drive end-to-end process analysis, reporting rationalization, and workflow redesign to improve efficiency.
• Identify improvement opportunities, design future-state processes, and support implementation.

Skills

Analytical skills

Problem solving

Process mapping

Stakeholder management

Education

Bachelor’s degree in Business, Accountancy, Finance, Economics, Industrial Engineering, MIS

Master’s degree (advantage)

Tools

Excel

PowerPoint

Job description

Metrobank is seeking a seasoned professional to drive end-to-end process analysis, reporting rationalization, and workflow redesign across the division. The role focuses on improving operational efficiency, reducing manual workload, and enhancing reporting effectiveness.

Responsibilities include identifying improvement opportunities, designing future-state processes, and supporting implementation to ensure sustainable simplification and performance gains.