Operations Engineer II — Collaboration Platforms & Automation

Asurion; Taguig; On-site; PHP 502,200 - 725,400; Full time

Job summary

A global technology company is seeking an Operations Engineer 2 to provide operational support and stability for enterprise collaboration platforms like Slack and Microsoft 365. The ideal candidate should have over 2 years of experience in platform support, strong knowledge of Microsoft 365 administration, and skills in automation and APIs. This role involves troubleshooting platform incidents and supporting AI-enabled features, contributing to efficient collaboration in the workplace.

Qualifications

• 2+ years experience supporting enterprise collaboration or productivity platforms.
• Working knowledge of Microsoft 365 administration.
• Basic experience with automation, scripting, or APIs.

Responsibilities

• Support administration of enterprise collaboration platforms.
• Assist in managing Microsoft 365 services.
• Provide operational support for platform-related incidents.

Skills

Microsoft 365 administration

Troubleshooting

Collaboration skills

APIs

Automation

Tools

Slack Enterprise Grid

Google Workspace

Microsoft 365

Azure

ServiceNow

Job description

A global technology company is seeking an Operations Engineer 2 to provide operational support and stability for enterprise collaboration platforms like Slack and Microsoft 365. The ideal candidate should have over 2 years of experience in platform support, strong knowledge of Microsoft 365 administration, and skills in automation and APIs. This role involves troubleshooting platform incidents and supporting AI-enabled features, contributing to efficient collaboration in the workplace.