Platform & Collaboration Engineer – AI‑Enabled Ops

Asurion; Taguig; On-site; PHP 502,200 - 725,400; Full time

Job summary

A leading technology services provider in the Philippines is seeking a Collaboration & Platform Engineer to support enterprise collaboration and productivity platforms. The ideal candidate should have over 2 years of experience in enterprise collaboration support, a solid understanding of Microsoft 365, and some exposure to automation solutions. Responsibilities include managing platforms such as Slack, Google Workspace, and Microsoft 365, assisting with automation, and responding to incidents. This role offers an opportunity for continuous improvement and collaboration within the team.

Qualifications

• 2+ years of experience in enterprise collaboration platform support.
• Working knowledge of Microsoft 365 administration.
• Basic experience with automation and APIs.

Responsibilities

• Support administration of enterprise collaboration platforms.
• Assist in managing Microsoft 365 services.
• Respond to platform-related incidents and service requests.
• Assist with automation and integration efforts.

Skills

Enterprise collaboration support

Microsoft 365 administration

Automation and scripting

Strong communication skills

Troubleshooting issues

Tools

Slack Enterprise Grid

Google Workspace

Microsoft 365

ServiceNow

Azure

Job description

A leading technology services provider in the Philippines is seeking a Collaboration & Platform Engineer to support enterprise collaboration and productivity platforms. The ideal candidate should have over 2 years of experience in enterprise collaboration support, a solid understanding of Microsoft 365, and some exposure to automation solutions. Responsibilities include managing platforms such as Slack, Google Workspace, and Microsoft 365, assisting with automation, and responding to incidents. This role offers an opportunity for continuous improvement and collaboration within the team.