Operations Coordinator

2GO Group; Philippines; On-site; PHP 480,000 - 600,000; Full time

Benefits offered by this job

Competitive compensation

Performance bonuses

Travel perks

Health & wellness programs

Paid time off

Job summary

2GO Group is seeking a capable Operations Coordinator to support the coordination, planning, execution, and monitoring of both on-site and off-site processing operations. You’ll play an active part in continuous improvement and problem-solving initiatives while ensuring proper documentation and timely reporting.

You’ll collaborate with other departments, present performance findings, and track KPIs in line with Customer Service Level Agreements.

Qualifications

• Bachelor's Degree in relevant field plus related coursework.
• 3 years of experience in operations/logistics roles.

Responsibilities

• Coordinate, plan, execute, and monitor on-site and off-site processing operations.
• Present performance findings and track KPIs aligned with SLAs.
• Support administrative functions and ensure timely reporting.
• Monitor attendance and manage resource utilization to support budget control.

Skills

Leadership Competencies

Business Acumen

Leading Others

Customer Centric

Diversity & Inclusion

Technical Competencies

Data Analysis

Education

Bachelor's Degree

Supply Chain

Logistics

Management

Business Administration

Engineering

Job description

Here’s the difference you’ll make

In this role, you’ll support the coordination, planning, execution, and monitoring of both on-site and off-site processing operations. You’ll play an active part in continuous improvement and problem-solving initiatives while ensuring proper documentation and timely reporting. Through your attention to detail and collaborative approach, you’ll help strengthen operational efficiency, support quality outcomes, and contribute to consistent service excellence.

What you’ll do

Cross-functional Coordination & Performance Reporting

• Serve as a liaison with other departments, including the Customer Service team.
• Present performance findings to supervisors and managers and track operational performance indicators in line with Customer Service Level Agreements.

Production Planning & Execution

• Ensure daily production plans are executed effectively by setting priorities, monitoring hourly progress, adjusting schedules, and reporting processing results in accordance with Operations Bulletins.

Administrative & Operational Support

• Monitor and manage administrative functions in line with departmental objectives and requirements.
• Ensure timely and accurate completion of administrative tasks.

Manpower & Resource Monitoring

• Prepare and maintain employee attendance records to analyze manpower utilization.
• Track and manage supplies consumption to support budget control and efficient resource use.

You’ll thrive in this role if you..

Educational Background

• Bachelor's Degree
• Supply Chain, Logistics, Management, Business Adminstration , Engineering

Professional Experience

• 3 Years

Competencies, Skills, Knowledge And Abilities

• Leadership Competencies
• Business Acumen
• Leading Others
• Customer Centric
• Diversity & Inclusion
• Technical Competencies
• Data Analysis

Other s

• Licensure / Certification Required
• Not Applicable

What’s In It for You at 2GO?

• Own work that matters. You are trusted to deliver safe, reliable, and on-time service that keeps people and goods moving.
• Grow where you’re supported. You work in a team-first environment that prioritizes safety, care, and continuous learning.
• Excel every day. You are empowered and recognized for raising standards and delivering everyday excellence on the ground.
• Be recognized and feel valued—at work and beyond. Receive and enjoy competitive compensation, performance bonuses, incentives, travel perks , Day 1 access to health and wellness programs and paid time off designed to support your well-being.