Operations Supervisor

2GO Group; Parañaque; On-site; PHP 223,200 - 334,800; Full time

Benefits offered by this job

Competitive compensation

Performance bonuses

Incentives and travel perks

Day 1 access to health and wellness programs

Paid time off

Job summary

2GO Group in Parañaque, Philippines, is seeking a logistics professional to ensure operational excellence by monitoring compliance with quality standards. Responsibilities include executing the daily production plan, updating transactions, coordinating with various teams, and providing timely feedback. Candidates should have at least a Bachelor's Degree, with preferences for logistics and business courses. The role offers competitive compensation, performance bonuses, and a supportive team environment focused on continuous learning and employee well-being.

Qualifications

• Newly graduate or 1 year experience in the Logistics Industry.

Responsibilities

• Ensures execution of daily production plan by establishing priorities, monitoring hourly progress, revising schedules, and reporting processing results.
• Encodes and updates transactions immediately upon receipt of e-copy/pod form.
• Sends required billing attachment and pre alerts to branches.
• Provides on-time feedback on documentation inquiries to both external and internal customers.
• Coordinates daily with the Courier Service Team, truckers, and warehouse checkers on document accuracy.
• Coordinates with shippers to resolve problematic transactions.
• Prepares RFA for transaction changes as requested by clients.
• Maintains employee attendance records for analysis.

Skills

Leadership competencies

Communication skills

Attention to detail

Problem solving skills / critical thinking

Technical competencies

Inventory management

Project management

Excel, PowerPoint, and Microsoft Word literacy

Education

Bachelor's Degree

Graduate of any four-year course, preferably Logistic Management

Any four-year business course

Job description

Here’s the difference you’ll make

You’ll ensure consistent operational excellence by establishing, guiding, and monitoring compliance with agreed quality standards across operations.

What you’ll do

• Ensures execution of daily production plan by establishing priorities, monitoring hourly progress, revising schedules, and reporting processing results.
• Encodes and updates transactions immediately upon receipt of e-copy/pod form.
• Sends required billing attachment and pre alerts to branches.
• Provides on-time feedback on documentation inquiries to both external and internal customers.
• Coordinates daily with the Courier Service Team, truckers, and warehouse checkers on the completeness and accuracy of the documents received.
• Coordinates with shippers to resolve problematic transactions and retrieves PODs/BLS required by internal and external customers.
• Prepares RFA for wrong encoding, wrong measurement, and any approved changes of transaction information as requested by clients.
• Prepares and maintains employee attendance records for analysis of manpower utilization and records of supplies consumption.

Educational Background

• Bachelor's Degree
• Graduate of any four-year course, preferably Logistic Management
• Any four-year business course

Professional Experience

• Newly graduate or 1 year experience in Logistics Industry

Competencies, Skills, Knowledge And Abilities

• Leadership competencies
• Communication skills
• Attention to detail
• Problem solving skills / critical thinking
• Technical competencies
• Inventory management
• Project management
• Excel, PowerPoint, and Microsoft Word literacy

What’s In It For You at 2GO?

Own work that matters. You are trusted to deliver safe, reliable, and on-time service that keeps people and goods moving.

Grow where you’re supported. You work in a team-first environment that prioritizes safety, care, and continuous learning.

Excel every day. You are empowered and recognized for raising standards and delivering everyday excellence on the ground.

Be recognized and feel valued - at work and beyond.

Receive and enjoy competitive compensation, performance bonuses, incentives, travel perks, Day 1 access to health and wellness programs, and paid time off designed to support your well-being.