Operations Supervisor

2GO Group; Puerto Princesa; On-site; PHP 900,000 - 1,300,000; Full time

Benefits offered by this job

Own work that matters

Grow where you’re supported

Excel every day

Be recognized and valued

Job summary

2GO Group is seeking an experienced logistics/operations leader to manage truck fleet, equipment and manpower allocation, and container dispatch to meet customer SLAs. You will collate billing documents and supervise chassis inventory, container allocation, and management reporting.

The role requires a Bachelor’s degree (Engineering/Business preferred) and at least five years in logistics. ISO/TESDA/Six Sigma certs are an added advantage.

Qualifications

• Bachelor's degree in engineering or business field.
• Minimum five years’ experience in logistics/supply chain operations.
• ISO/TESDA/Six Sigma certifications are a plus.

Responsibilities

• Plan and execute equipment and manpower allocation to ensure on-time pickup and delivery.
• Develop and implement operational policies to meet customer/regulatory requirements.
• Ensure on-time submission of PODs for timely billing; manage KPI/KRA reporting.

Skills

Leadership

Problem Solving

Decision Making

Computer Aptitude

Growth Mindset

Team Collaboration

Education

Bachelor's Degree

Engineering/Business Course

Job description

Here’s the difference you’ll make You will be responsible for truck fleet management and equipment and manpower allocation. Part of the function includes the dispatch of containers (dry van, reefers, and isotanks) and trucks for pick-ups and deliveries to meet the required delivery date of customers, and collation of billings documents in coordination with Documentation Department. You are also to assume responsibility in managing chassis inventory, container allocation, and production of various operational and management reports.

What You’ll Do

• Plans and execute equipment and manpower allocation to ensure on time pick-up and delivery to customers - 100% Compliance to customer SLA
• Develops operational policies and procedures to comply with customer and/or regulatory requirements - No incident of non-compliance
• Ensures on-time submission of PODs for timely billing to customers - POD Compliance
• Optimizes equipment utilization to achieve cost efficiency - Equipment Utilization and Turn-around
• Coordinates with customers to discuss operational set-up and/or operational issues. Develop corrective/preventive actions - 100% Compliance to customer SLA
• Negotiates contract/rates with suppliers to ensure management of service levels and achieve cost efficiency - Budget KPI
• Formulates and manages department budget - Budget KPI
• Prepares operational and management reports - KPI/KRA
• Ensures on-time submission of Claims related documents - KPI/KRA
• Management of Ops Revolving fund - 100% Compliance to SLA
• Coordinate with internal customers to address pick-up/delivery/vessel ops issues - No incident of non-compliance
• Supervise day-to-day operations - 100% Compliance to SLA

You’ll thrive in this role if you

Educational Background

• Bachelor's Degree
• Engineering/Business Course

Professional Experience

• Minimum five years’ experience

Competencies, Skills, Knowledge And Abilities

Leadership Competencies

• Leading Teams
• Growth Mindset
• Innovation

Technical Competencies

• Logistics/Supply Chain/Cold chain/Liquid Transport
• Computer Aptitude
• Transport Refrigeration/Liquid Transport

Others

• Problem Solving and Decision Making

License / Certificate

• ISO / TESDA / Six Sigma

What’s In It For You at 2GO?

• Own work that matters. You are trusted to deliver safe, reliable, and on-time service that keeps people and goods moving.
• Grow where you’re supported. You work in a team-first environment that prioritizes safety, care, and continuous learning.
• Excel every day. You are empowered and recognized for raising standards and delivering everyday excellence on the ground.
• Be recognized and feel valued—at work and beyond. Receive and enjoy competitive compensation, performance bonuses, incentives, travel perks, Day 1 access to health and wellness programs and paid time off designed to support your well-being.