Operations Staff

2GO Group; Bacolod; On-site; PHP 201,000 - 312,000; Full time

Benefits offered by this job

Competitive compensation

Travel perks

Health and wellness programs

Paid time off

Job summary

2GO Group is seeking an Operations Staff to ensure timely processing of Proof of Delivery (POD) documents, validation and monitoring to support billing and liquidation requirements. The role coordinates with On-Site Representatives, Documentation, Customer Service, and other parties to resolve discrepancies and keep transactions updated.

Educational background requires a college degree; 1–2 years of experience in the same industry is preferred.

Qualifications

• Must be a college graduate. A technical background is an advantage.
• At least 1 to 2 years of experience in the same industry.

Responsibilities

• Responsible for encoding, validating, and processing PODs.
• Sends updates on PODs.
• Coordinates with On-Site Representatives regarding all PODs.
• Monitors the timely submission of all PODs.
• Routes the messenger for the liquidation of PODs.
• Ensures that all PODs are properly filled out and signed.
• Updates and reminds On-Site Representatives of all billing requirements.
• Coordinates with the Documentation Department and Customer Service regarding all problematic PODs.

Skills

Leadership Competencies

Team player

Initiative

Positive attitude

Computer literate

Education

College graduate

Tools

MS Office

Excel

Job description

Job Description:

Here’s the difference you’ll make

The Operations Staff is responsible for the timely and accurate processing, validation, monitoring, and safekeeping of Proof of Delivery (POD) documents to support billing and liquidation requirements. The role coordinates with On-Site Representatives, Documentation, Customer Service, and other concerned parties to ensure complete and properly accomplished PODs, timely resolution of discrepancies, and accurate updating of relevant transactions in the system

What You’ll Do

• Responsible for encoding, validating, and processing PODs.


• Sends updates on PODs.


• Coordinates with On-Site Representatives regarding all PODs.


• Monitors the timely submission of all PODs.


• Routes the messenger for the liquidation of PODs.


• Ensures that all PODs are properly filled out and signed.


• Updates and reminds On-Site Representatives of all billing requirements.


• Ensures that all liquidation PODs are returned to the Documentation Department as soon as possible.


• Coordinates with the Documentation Department and Customer Service regarding all problematic PODs.


• Updates Zealit for reefer van and ISO tank transactions.

Educational Background

• Must be a college graduate of any course. A technical background is an advantage.

Professional Experience

• At least 1 to 2 years of experience in the same industry.

Competencies, Skills, Knowledge And Abilities

• Leadership Competencies


• Good team player with the ability to work collaboratively with others.


• Demonstrates initiative and takes ownership of assigned tasks.


• Displays a positive and professional attitude toward work.


• Technical Competencies


• Computer literate and proficient in basic office applications.

What’s In It For You at 2GO?

Own work that matters. You are trusted to deliver safe, reliable, and on-time service that keeps people and goods moving.

Grow where you’re supported. You work in a team-first environment that prioritizes safety, care, and continuous learning.

Excel every day. You are empowered and recognized for raising standards and delivering everyday excellence on the ground.

Be recognized and feel valued—at work and beyond. Receive and enjoy competitive compensation, performance bonuses, incentives, travel perks, Day 1 access to health and wellness programs and paid time off designed to support your well-being.