Operations Associate

Maya; Manila; On-site; PHP 279,000 - 424,000; Full time

Job summary

Maya, a Philippines-based all-in-one money platform, is seeking an Operations Associate to support back-office tasks including account adjustments and complaint resolution. You should be a business graduate with strong MS Office skills, especially MS Access, and excellent written and oral communication. The role emphasizes speed, accuracy, and attention to detail.

Join Maya Philippines to help drive efficient operations and customer-focused service in a fast-growing fintech environment.

Qualifications

• Graduate of any 4-year Business Course
• Proficient in MS Office especially MS Access
• Has excellent written, oral communication and presentation skills
• Good analytical skills with high attention to details
• Possesses a keen eye for detail

Responsibilities

• Clearing of reconciling items
• Mother Account Replenishment
• Complaint Resolution

Skills

MS Office

MS Access

Written communication

Oral communication

Presentation skills

Attention to detail

Analytical skills

Education

4-year Business Course

Tools

MS Office

MS Access

Job description

Backroom Operations and Transactions Services

Our Mission

Our goal is for everyone to make bolder choices with their finances.

To get there, we're creating an all-in-one ecosystem of financial services for today's generation of goal-getters. That feat takes extraordinary people-those with the guts to challenge the way things are and transform them into something better.

Bolder for Better.

Description

Overview

Operations Associate will contribute to supporting back-office tasks by processing account adjustments and complaint resolution. He/she must be able to work fast and to be able to learn right away. The role requires a graduate of business course.

What You Will Do

• Clearing of reconciling items.
• Mother Account Replenishment.
• Complaint Resolution

What We Are Looking For

• Graduate of any 4-year Business Course
• Proficient in MS Office especially MS Access
• Has excellent written, oral communication and presentation skills
• Good analytical skills with high attention to details
• Possesses a keen eye for detail

About Us

Maya is the all-in-one money platform that is bringing Filipinos bolderways to master their money. It is powered by a unique integrated financial services ecosystem that addresses the ever-evolving needs of today's generation of moneymakers through cutting edge technology.

We lead millions of Filipinos - consumers, businesses, communities, and government agencies alike - into a version of the current digital economy that’s more inclusive, transparent, and empowering than ever.

We are powered by the country's only end-to-end digital payments company Maya Philippines, Inc. and Maya Bank, Inc. for digital banking services.

Maya Bank, Inc. and Maya Philippines, Inc. are regulated by the Bangko Sentral ng Pilipinas. https://www.bsp.gov.ph/