Operations Associate

Maya; Philippines; On-site; PHP 180,000 - 300,000; Full time

Job summary

Maya is seeking an Operations Associate to support back-office tasks by processing account adjustments and resolving complaints. The role requires a graduate of a business course and the ability to learn quickly in a fast-paced environment.

You will excel at reconciling items, replenishing the mother account, and delivering clear, accurate communication with teammates and customers. Join Maya, a bold, all-in-one money platform in the Philippines.

Qualifications

• Graduate of any 4-year Business Course.
• Proficient in MS Office, especially MS Access.
• Excellent written and oral communication, and presentation skills.
• Strong analytical skills with high attention to detail.
• Keen eye for detail and accuracy.

Responsibilities

• Clear reconciling items in accounts.
• Perform mother account replenishment.
• Resolve customer complaints efficiently.

Skills

MS Office

MS Access

Written communication

Analytical skills

Attention to detail

Education

Bachelor's degree in Business

Tools

MS Access

Job description

Backroom Operations and Transactions Services

Our Mission

Our goal is for everyone to make bolder choices with their finances.

To get there, we're creating an all-in-one ecosystem of financial services for today's generation of goal-getters. That feat takes extraordinary people-those with the guts to challenge the way things are and transform them into something better.

To be part of Team Maya is to be Bolder for Better.

Description

Overview

Operations Associate will contribute to supporting back-office tasks by processing account adjustments and complaint resolution. He/she must be able to work fast and to be able to learn right away. The role requires a graduate of business course.

What You Will Do

• Clearing of reconciling items.
• Mother Account Replenishment.
• Complaint Resolution

What We Are Looking For

• Graduate of any 4-year Business Course
• Proficient in MS Office especially MS Access
• Has excellent written, oral communication and presentation skills
• Good analytical skills with high attention to details
• Possesses a keen eye for detail

About Us

Maya is the all-in-one money platform that is bringing Filipinos bolderways to master their money. It is powered by a unique integrated financial services ecosystem that addresses the ever-evolving needs of today's generation of moneymakers through cutting edge technology.

We lead millions of Filipinos — consumers, businesses, communities, and government agencies alike — into a version of the current digital economy that's more inclusive, transparent, and empowering than ever.

We are powered by the country's only end-to-end digital payments company Maya Philippines, Inc. and Maya Bank, Inc. for digital banking services.

Maya Bank, Inc. and Maya Philippines, Inc. are regulated by the Bangko Sentral ng Pilipinas. https://www.bsp.gov.ph/