Operations Assistant/Specialist

Powergold Engineering Enterprises; Pasig; On-site; PHP 446,000 - 781,000; Full time

Benefits offered by this job

Life Insurance

Health Maintenance Organization (HMO)

Retirement Plan

Maternity & Paternity Leave

Sick Leave

Vacation Leave

Job summary

A leading engineering firm located in Pasig is seeking a knowledgeable Senior Operations Specialist to manage complex key client service accounts. This role requires 3-5 years of relevant experience, strong communication skills, and the ability to independently make decisions. Responsibilities include coordinating with clients, preparing bidding documents, and ensuring timely completion of commitments. Joining this dynamic team offers growth opportunities and a supportive working environment.

Qualifications

• 3-5 years of experience handling complex service or key accounts.
• Proven experience in bidding, permits, and client coordination.
• Extremely detail-oriented, especially with email instructions and compliance.
• Ability to stay calm under pressure and manage multiple priorities.
• Independent decision-making with accountability.
• Strong written and verbal communication skills.
• Organized, reliable and professional.

Responsibilities

• Handle and manage complex key client service accounts.
• Coordinate closely with clients regarding service requirements and schedules.
• Prepare and monitor bidding documents, proposals, and quotations.
• Process and track permits, compliance, and client documentation.
• Ensure instructions, especially via email, are accurately executed.
• Monitor timelines and ensure on-time completion of commitments.
• Resolve issues professionally while maintaining client relationships.
• Work independently and make sound decisions when necessary.
• Provide regular updates and reports to management.

Skills

Detail-oriented

Strong communication skills

Independent decision-maker

Ability to manage multiple priorities

Independent decision-making

Time management

Communication skills

Education

Bachelor's degree

Job description

On-site - Pasig 3-5 Yrs Exp Bachelor Full-time

Senior Operations Specialist – Key Accounts

Job Description

Government Mandated Benefits

Insurance Health & Wellness

Life Insurance, HMO

Retirement Plan

Maternity & Paternity Leave, Sick Leave, Solo Parent Leave, Special Leave for Women, Vacation Leave

Key Responsibilities

• Handle and manage complex key client service accounts
• Coordinate closely with clients regarding service requirements, schedules, and deliverables
• Prepare and monitor bidding documents, proposals, and quotations
• Process and track permits, compliance requirements, and client documentation
• Ensure all instructions (especially via email) are accurately executed and followed
• Monitor timelines and ensure on-time completion of commitments
• Resolve issues professionally while maintaining strong client relationships
• Work independently and make sound decisions when necessary
• Provide regular updates and reports to management

Requirements

• At least 3–5 years of experience handling complex service or key accounts
• Proven experience in bidding, permits, and client coordination
• Extremely detail-oriented, especially with email instructions, timelines, and compliance
• Can remain calm under pressure and manage multiple priorities
• Independent decision-maker with strong accountability
• Strong communication skills (written and verbal)
• Organized, reliable, and professional