Operations Analytics & Reporting Specialist

Concentrix CVG Philippines, Inc.; Quezon City; On-site; PHP 600,000 - 900,000; Full time

Job summary

Concentrix CVG Corporation seeks a Specialist, Operations Support to collect, analyze, and interpret data to provide timely, accurate reports for informed decision-making. You will develop dashboards, automate reporting, monitor KPIs, and ensure data integrity across multiple functions.

Collaborating with Operations, Training, and Quality, you will support reporting and automation needs and present insights to leadership to drive continuous improvement.

Responsibilities

• Reporting & Analytics: Develop, maintain, and distribute recurring operational and business reports.
• Analyze data to identify trends, patterns, and opportunities for improvement.
• Create dashboards and scorecards to monitor key performance indicators (KPIs).
• Prepare ad hoc reports and data analyses to support business needs.
• Present findings and insights to stakeholders in a clear and concise manner.

Job description

Concentrix CVG Corporation seeks a Specialist, Operations Support to collect, analyze, and interpret data to provide timely, accurate reports for informed decision-making. You will develop dashboards, automate reporting, monitor KPIs, and ensure data integrity across multiple functions.

Collaborating with Operations, Training, and Quality, you will support reporting and automation needs and present insights to leadership to drive continuous improvement.