Operations Reporting & Analytics Associate

Concentrix CVG Philippines, Inc.; Davao City; On-site; PHP 391,000 - 725,000; Full time

Job summary

Concentrix CVG Philippines, Inc. seeks an Associate, Operations Reporting to produce daily and ad hoc reports, analyze data, and support distribution to clients. The role partners with project managers to understand reporting needs, develops new reports, and ensures accuracy across daily, monthly, and year-to-date summaries.

Strong Excel/SQL skills and attention to detail are essential. Location: Davao Finance Center; Concentrix emphasizes delivering technology-powered, human-centered services

Qualifications

• Bachelor's degree in related field; 2–4 years preferred.
• Experience in call center environment and computer support systems preferred.
• Knowledge of database technologies including Oracle or SQL.
• Ability to multi-task, meet timelines, and maintain high attention to detail; strong communication skills.

Responsibilities

• Produce ad hoc reports and trending data.
• Consult with business leaders on reporting needs and improvements.
• Coordinate implementation of reporting processes.
• Develop new reports/graphs and production schedules.
• Utilize new data sources for report development.
• Communicate with project managers to understand client report needs.
• Produce and verify daily electronic reports and distribute to clients.

Skills

Communication

Multi-tasking

Detail oriented

Relationship building

Education

Bachelor's Degree in related field

Tools

SQL

Oracle

Microsoft Office

Job description

Concentrix CVG Philippines, Inc. seeks an Associate, Operations Reporting to produce daily and ad hoc reports, analyze data, and support distribution to clients. The role partners with project managers to understand reporting needs, develops new reports, and ensures accuracy across daily, monthly, and year-to-date summaries.

Strong Excel/SQL skills and attention to detail are essential. Location: Davao Finance Center; Concentrix emphasizes delivering technology-powered, human-centered services