Reports Analyst: Dashboards, Automation & Insights

Concentrix Philippines; Quezon City; On-site; PHP 558,000 - 893,000; Full time

Job summary

Concentrix Philippines is seeking a Specialist, Operations Support to collect, analyze, and interpret data to produce timely, accurate reports that support business operations and decision-making.

You will develop dashboards, automate reporting processes, monitor KPIs, and ensure data integrity across multiple functions, partnering with Operations, Training, and Quality. Strong collaboration and a data-driven mindset are essential for success in this role.

Responsibilities

• Develop, maintain, and distribute recurring operational and business reports.
• Analyze data to identify trends, patterns, and opportunities for improvement.
• Create dashboards and scorecards to monitor KPIs.
• Prepare ad hoc reports and data analyses to support business needs.
• Present findings and insights to stakeholders clearly.

Job description

Concentrix Philippines is seeking a Specialist, Operations Support to collect, analyze, and interpret data to produce timely, accurate reports that support business operations and decision-making.

You will develop dashboards, automate reporting processes, monitor KPIs, and ensure data integrity across multiple functions, partnering with Operations, Training, and Quality. Strong collaboration and a data-driven mindset are essential for success in this role.