Operations Analysts/Customer Service

ADP (PHILIPPINES), INC; Makati; On-site; PHP 201,000 - 312,000; Full time

Job summary

ADP (PHILIPPINES), INC is hiring for a Customer Service/Payroll Support role to handle US payroll inquiries via phone or fax, ensuring accuracy in the processing system.

Fresh grads or entry level applicants are welcome across education levels. Night shift (9PM–6AM) in Makati; walk-in from 11AM to 8PM, Monday to Friday. Bring resume and a valid ID to apply.

Qualifications

• Candidate must possess at least a Bachelor's/College Degree, High School Diploma, Some College (But did not graduate), TESDA / Technical / Vocational Certificate on any course.
• Fresh Grad / Entry Level specializing in Customer Service or equivalent.
• Required skill(s): above average command of English language, analytical and problem solving skills.
• Required language(s): English.

Responsibilities

• Supports and receives US payroll inquiries via phone or fax and processes it through ADP's processing system.
• The associate audits the payroll for accuracy and answers basic client questions regarding US payroll including processing procedures and taxes.
• Answers incoming client calls and/or makes outbound telephone calls to clients with high focus on world-class service and first-call resolution.

Skills

English proficiency

Analytical thinking

Problem solving

Education

Bachelor's degree

High School Diploma

Some College (but did not graduate)

TESDA / Vocational Certificate

Job description

Requirements

• Candidate must possess at least a Bachelor's/College Degree, High School Diploma, Some College (But did not graduate), TESDA / Technical / Vocational Certificate on any course.
• Fresh Grad / Entry Level specializing in Customer Service or equivalent.
• Required skill(s): above average command of English language, analytical and problem solving skills.
• Required language(s): English.

Responsibilities

• Supports and receives US payroll inquiries via phone or fax and processes it through ADP's processing system.
• The associate audits the payroll for accuracy and answers basic client questions regarding US payroll including processing procedures and taxes.
• Answers incoming client calls and/or makes outbound telephone calls to clients with high focus on world-class service and first-call resolution.

Additional Requirements

Applicants should be willing to work at night schedule (9PM - 6AM).

Please bring a copy of your resume and a valid ID. Interested applicants may walk-in from 11AM to 8PM, Monday to Friday.

LOCATIONS

(Makati) Ground Floor, Aeon Centre, Alabang Zapote Road, Muntinlupa

(Alabang) 6F, Glorietta 2 Corporate Center, Ayala, Makati

Additional Info

• Location: Makati City, National Capital Region (NCR).
• Full Time position(s) are available.
• Number of vacancies: 183.

Social Media Footer

Like us on:

http://www.facebook.com/ADPCareersPhilippines

About Us

At ADP, we believe great companies are built by great people - and for them.

We work with more than 840,000 organizations across the globe to help their people work smarter, embrace new challenges, and unleash their talent. "Always Designing for People" means we're creating platforms that will transform how great work gets done. We're always designing for people, starting right here with our one-of-a-kind, friendly, inclusive culture, and with people like you.