Operations Admin Specialist - Onsite Makati

Cartrack; Makati; On-site; PHP 223,000 - 391,000; Full time

Job summary

Cartrack, a world-leading smart mobility SaaS company, is seeking an Operations Admin Staff to support installations scheduling, inquiries, and admin tasks in Makati. The role suits fresh graduates or those with up to 6 months in admin work, requiring strong Excel skills, excellent communication, and high organizational ability.

Onsite work in Makati with occasional overtime may be needed. You will manage installation scheduling, handle customer inquiries via calls and email, escalate issues,

Qualifications

• Diploma or Bachelor's in Business Administration or related field.
• Fresh graduates or up to 6 months admin experience.
• Proficient in Excel and MS Office.
• Excellent communication and interpersonal skills.

Responsibilities

• Schedule installations with customers.
• Maintain short lead times for installations.
• Handle customer inquiries via calls and email.
• Escalate issues to relevant departments and follow up.
• Maintain quality customer service and phone etiquette.
• Provide customer support activities.
• Quality check sales agreements.
• Assist with administrative and ad-hoc duties.

Skills

Excel

Microsoft Office

Communication skills

Organizational skills

Attention to detail

Education

Diploma or Bachelor's in Business Administration / related

Job description

Cartrack, a world-leading smart mobility SaaS company, is seeking an Operations Admin Staff to support installations scheduling, inquiries, and admin tasks in Makati. The role suits fresh graduates or those with up to 6 months in admin work, requiring strong Excel skills, excellent communication, and high organizational ability.

Onsite work in Makati with occasional overtime may be needed. You will manage installation scheduling, handle customer inquiries via calls and email, escalate issues,