Operations Admin | Fresh Graduates

Cartrack Philippines; Makati; On-site; PHP 279,000 - 390,600; Full time

Benefits offered by this job

Health Insurance

HMO

Company Equipment

Well-Stocked Pantry

Job summary

A leading smart mobility company in Makati is seeking an Operations Support Admin Staff. This role involves scheduling customer installations, handling inquiries, and ensuring quality customer service. Ideal candidates are fresh graduates or those with admin experience, proficient in Microsoft Office, particularly Excel. Strong organizational skills and attention to detail are essential. Join a vibrant team that values innovative ideas in a collaborative environment.

Qualifications

• Fresh graduates or candidates with 6 months of admin-related experience will be considered.
• Experience in scheduling in logistics or delivery is a plus.

Responsibilities

• Schedule installations with customers.
• Manage quick turnaround times for installations.
• Handle customer inquiries via calls and emails.
• Provide quality customer service and maintain phone etiquette.
• Perform administrative duties as needed.

Skills

Proficient with Microsoft Office applications

Excellent communication and interpersonal skills

Highly organized

Attention to details

Good understanding of Philippine geography

Education

Graduate of Diploma or Bachelor's degree in Business Administration or related

Job description

On-site - Makati Fresh Graduate/Student Bachelor Full-time

Job Description

We are a world-leading smart mobility SaaS company with over 2,000,000 subscribers across 23 countries, and we are looking for an Operations Support Admin Staff to join our team. Our teams are collaborative, vibrant and fast-growing and all team members are empowered with the freedom to influence our business with ideas that drive innovation and efficiency.

Government Mandated Benefits

Health Insurance, HMO

Company Equipment, Well-Stocked Pantry

Job Responsibilities

• Scheduling with our customers of all installations
• Manage fast turnaround times and ensure installations has short lead times.
• Handle customers enquiries via inbound calls and email correspondence.
• Escalates enquiries or issues to relevant departments and ensure proper follow-up;
• Ensure quality customer service and maintaining good phone etiquette;
• Provide customer support activities;
• Quality checking of new processed sales agreement;
• Assist with any administrative duties and to perform any ad-hoc duties, as and when required.

Job Requirements

• Graduate of Diploma or Bachelor's degree in Business Administration, Operations Management, or Office or Administrative Management courses.
• Project management experience will be beneficial.
• Open for Fresh Graduates or with 6 months of experience in scheduling in logistics/ delivery company, or any admin-related experience.
• Proficient with Microsoft Office applications, must be skilled in Excel
• Excellent communication and interpersonal skills
• Willing to render overtime if needed
• Highly organized and with a sense of urgency
• Meticulous and with strong attention to details
• A very good understanding of the Philippine geography is preferred