Operation Officer

ACCPRO International; Pangasinan; On-site; PHP 446,400 - 669,600; Full time

Job summary

ACCPRO International is seeking a Site Operations Administrator to oversee daily hotel/restaurant facilities operations in Pangasinan. You will conduct regular inspections, maintain cleanliness and standards, and coordinate maintenance and asset records.

Strong organizational skills and attention to detail are essential, along with proficiency in MS 365 and bilingual communication (English/Filipino). The ideal candidate has 3–5 years in hotel operations or facilities management, with a

Qualifications

• Bachelor's degree in relevant field.
• 3–5 years of experience in hotel operations, restaurant supervision, facilities management, or site administration.

Responsibilities

• Conduct regular site inspections to ensure smooth daily operations.
• Maintain cleanliness, orderliness, and overall workplace standards.
• Identify operational gaps and recommend corrective actions.
• Ensure compliance with company policies and regulations.
• Monitor and oversee delegated administrative tasks for timely completion.
• Supervise maintenance and upkeep of office facilities and workspaces.
• Manage asset inventory, equipment records, and monitoring logs.
• Coordinate with internal departments and external contractors on facility concerns.
• Prepare and distribute official communications such as memos and directives.
• Maintain organized filing systems for physical and digital documents.

Skills

Organizational skills

Attention to detail

MS 365 proficiency

English & Filipino communication

Ownership & accountability

Education

Bachelor's degree in Hospitality Management, Hotel and Restaurant Management, Business Administration, or related field

Job description

Job Description

Government Mandated Benefits

DUTIES AND RESPONSIBILITIES:

• Conduct regular site inspections to ensure smooth daily operations
• Maintain cleanliness, orderliness, and overall workplace standards
• Identify operational gaps and recommend effective corrective actions
• Ensure compliance with company policies, procedures, and workplace regulations
• Monitor and oversee delegated administrative tasks to ensure timely completion
• Supervise the maintenance and upkeep of office facilities and workspaces
• Manage asset inventory, equipment records, and monitoring logs
• Track repair requests and coordinate preventive maintenance activities
• Coordinate with internal departments and external contractors for facility concerns
• Ensure all utilities and office systems are functioning properly and issues are reported promptly
• Prepare and distribute official communications such as memos and directives
• Maintain organized filing systems for both physical and digital documents
• Monitor employee attendance using Sprout or similar HR systems
• Ensure documents are complete, organized, and audit-ready at all times
• Assist in preparations for audits, inspections, and external visits
• Implement and maintain structured housekeeping and compliance systems
• Conduct regular compliance and operational checks across the site
• Escalate recurring operational concerns to management when necessary
• Ensure corrective actions are properly implemented, monitored, and documented
• Prepare and submit weekly site operations reports
• Maintain accurate and updated administrative records and trackers

REQUIRED QUALIFICATIONS:

• Bachelors degree in Hospitality Management, Hotel and Restaurant Management, Business Administration, or any related field
• With at least 3-5 years of relevant experience in hotel operations, restaurant supervision, facilities management, or site/property administration

MUST HAVE:

• Strong organizational skills with the ability to implement and enforce operational standards effectively
• Detail-oriented with a high level of accuracy in handling tasks
• Proficient in Microsoft 365 applications (Word, Excel, Outlook, Teams)
• Excellent communication skills in both English and Filipino
• Demonstrates strong ownership, accountability, and responsibility in all assigned tasks