(Onsite work setup - QC/Pasig) Call Center Agent (with or without experience)

Lexie Staffing co.; Pasig; On-site; PHP 212,040 - 234,360; Full time

Job summary

A staffing company is looking for a Healthcare Customer Service Representative in Metro Manila. You will assist patients and providers with their healthcare needs, handle inquiries about claims and billing, and ensure professional interactions. Candidates need to be College Graduates or 2nd Year Completers with experience. Join us to make a difference in healthcare service.

Qualifications

• Must be a College Graduate or a 2nd Year College Completer with 6 months of experience.
• Clear and effective communication skills.

Responsibilities

• Handle inbound and outbound calls and emails related to healthcare.
• Guide patients through claims and benefits.
• Verify and update patient information.
• Resolve billing issues efficiently.
• Meet service quality goals.

Education

College Graduate

2nd Year College Completers/Undergraduate

Job description

SALARY 19,000 - 21,000

Description

Join our team as a Healthcare Customer Service Representative and help patients, providers, and members with their healthcare and insurance needs. You’ll be the first point of contact, assisting with claims, benefits, billing, and general inquiries while ensuring every interaction is professional, accurate, and empathetic.

Responsibilities:

• Handle inbound and outbound calls, chats, or emails related to healthcare and insurance.
• Guide patients and providers through claims, benefits, and account details.
• Verify and update patient or member information in the system.
• Resolve billing or account‑related issues clearly and efficiently.
• Meet service quality and productivity goals.

QUALIFICATION :

• College Graduate with or without experience
• 2nd Year College Completers/Undergraduate with 6 months any work experience

(APPLICANTS AROUND METRO MANILA ARE PREFFERED)