Onsite Vendor Relations & Sourcing Specialist

Civicom Pacific Corp.; Muntinlupa; On-site; PHP 335,000 - 391,000; Full time

Benefits offered by this job

Health coverage Day 1

Quarterly Bonuses

Perfect Attendance Bonus

Sick Leave Credits

Vacation Leave Credits

Career growth opportunities

Team collaboration with global leaders

Mission-driven culture

Job summary

Civicom Pacific Corp. in Alabang, Muntinlupa, is hiring a Vendor Relations Specialist to source technicians, negotiate contracts, and nurture B2B relationships for our maintenance and facilities management client.

This onsite role supports a US-based client and requires coordinating with both local and offshore teams. The position offers a fixed night shift from 9 PM to 6 AM Manila Time, with a monthly total package of PHP 30,000–35,000, and a path toward regularization.

Qualifications

• Proven voice and non-voice BPO customer service experience.
• Superior English communication skills to collaborate with both onshore and offshore teams.
• Strong ability to coordinate multiple projects and meet deadlines.
• Outstanding email correspondence and phone etiquette with stakeholders.

Responsibilities

• Source, recruit, and vet vendors and technicians across HVAC, electrical, plumbing, and related trades.
• Conduct phone calls, assess compliance, and interview vendors.
• Oversee onboarding of technicians, ensuring proper insurance and contracts.
• Maintain favorable vendor contracts and address inquiries and disputes.
• Negotiate subcontractor agreements and pricing; manage relationships.
• Ensure subcontractor compliance with terms and company policies; monitor KPIs.

Skills

BPO customer service

English communication

Multi-project coordination

Email/phone etiquette

Stakeholder engagement

Tools

CRM platforms

Job description

Civicom Pacific Corp. in Alabang, Muntinlupa, is hiring a Vendor Relations Specialist to source technicians, negotiate contracts, and nurture B2B relationships for our maintenance and facilities management client.

This onsite role supports a US-based client and requires coordinating with both local and offshore teams. The position offers a fixed night shift from 9 PM to 6 AM Manila Time, with a monthly total package of PHP 30,000–35,000, and a path toward regularization.