Telco Customer Care Specialist - Onsite, Davao City

Neksjob Corporation; Philippines; Vor Ort; PHP 264.000 - 316.000; Vollzeit

Zusammenfassung

Neksjob Corporation in Davao City is hiring Customer Service Representatives for a Telco account. You will assist customers with inquiries, billing concerns, account issues and service questions while delivering friendly, professional support.

The role is onsite, full-time in Davao City with shifting schedules. Strong English communication and basic computer skills are required, along with a customer-focused attitude and problem-solving ability.

Qualifikationen

• 6 months of call center experience.
• High School Graduate (old curriculum) or Senior High School Graduate.
• Good English communication skills.
• Basic computer skills.
• Willing to work onsite and on shifting schedules.
• Good problem-solving and customer service skills.

Aufgaben

• Assist customers with telecommunications inquiries, billing concerns, account issues, and service-related questions.
• Provide excellent customer service for Telco account.

Kenntnisse

Customer service

English communication

Basic computer skills

Problem solving

Ausbildung

HS Diploma

Jobbeschreibung

Neksjob Corporation in Davao City is hiring Customer Service Representatives for a Telco account. You will assist customers with inquiries, billing concerns, account issues and service questions while delivering friendly, professional support.

The role is onsite, full-time in Davao City with shifting schedules. Strong English communication and basic computer skills are required, along with a customer-focused attitude and problem-solving ability.