Hiring Customer Service Representative- Telco Account

Neksjob Corporation; Philippines; Vor Ort; PHP 264.000 - 316.000; Vollzeit

Zusammenfassung

Neksjob Corporation in Davao City, Philippines is hiring a Customer Service Representative for a Telco account. You will assist customers with telecommunications inquiries, billing concerns, account issues, and service questions while delivering excellent support.

We seek candidates with at least 6 months of call center experience, a high school diploma, strong English communication, and basic computer skills. This role requires onsite work and shifting schedules.

Qualifikationen

• At least 6 months of call center experience.
• High School Graduate or Senior High School Graduate.
• Good English communication skills.
• Basic computer skills.
• Willing to work onsite and on shifting schedules.
• Good problem-solving and customer service skills.

Aufgaben

• Assist customers with telecommunications-related inquiries, billing concerns, account issues, and service-related questions while providing excellent customer service.
• Deliver high-quality support and resolve issues efficiently.
• Collaborate with team to ensure customer satisfaction during onsite shifts.

Kenntnisse

Call center exp

Ausbildung

High School graduate

Jobbeschreibung

Company: Neksjob Corporation
Location: Davao City, Davao del Sur
Salary: Up to ₱26,000 per month
Work Setup: Full-time, Onsite

Job Description

We are looking for customer-focused individuals to join our team as Customer Service Representatives for a Telco Account in Davao City. Successful applicants will assist customers with telecommunications-related inquiries, billing concerns, account issues, and service-related questions while providing excellent customer service.

Qualifications

• At least 6 months of call center experience
• High School Graduate (old curriculum) or Senior High School Graduate
• Good English communication skills
• Basic computer skills
• Willing to work onsite and on shifting schedules
• Good problem-solving and customer service skills