Telco Customer Care Agent - Onsite, Davao City

Neksjob Corporation; Philippines; On-site; PHP 264,000 - 316,000; Full time

Job summary

Neksjob Corporation in Davao City is seeking Customer Service Representatives for a Telco account. You will assist customers with inquiries, billing concerns, account issues, and service questions while delivering excellent service.

The role requires at least 6 months of call center experience, a high school graduate, good English communication, basic computer skills, and willingness to work onsite on shifting schedules.

Qualifications

• At least 6 months of call center experience.
• High School Graduate (old curriculum) or Senior High School Graduate.
• Good English communication skills.
• Basic computer skills.
• Willing to work onsite and on shifting schedules.
• Good problem-solving and customer service skills.

Responsibilities

• Assist customers with telecommunications-related inquiries, billing concerns, and account issues.
• Provide accurate information and resolve service-related questions.
• Deliver high-quality customer service and support.

Skills

Call center experience

English communication

Customer service

Problem-solving

Education

High School Graduate (old curriculum) or Senior High School Graduate

Tools

Basic computer skills

Job description

Neksjob Corporation in Davao City is seeking Customer Service Representatives for a Telco account. You will assist customers with inquiries, billing concerns, account issues, and service questions while delivering excellent service.

The role requires at least 6 months of call center experience, a high school graduate, good English communication, basic computer skills, and willingness to work onsite on shifting schedules.