Telco Customer Care Specialist — Onsite & Full-Time

Neksjob Corporation; Philippines; On-site; PHP 264,000 - 316,000; Full time

Job summary

Neksjob Corporation in Davao City is seeking Customer Service Representatives for a Telco Account. You will assist customers with telecommunications inquiries, billing concerns, account issues, and service questions while delivering excellent service.

This full-time onsite role requires at least 6 months of call center experience, good English, basic computer skills, and willingness to work shifting schedules. The position is based in Davao City, offering opportunities to grow in a dynamic team.

Qualifications

• At least 6 months of call center experience.
• Good English communication skills.
• Basic computer skills.
• Willing to work onsite and on shifting schedules.
• Good problem-solving and customer service skills.

Responsibilities

• Assist customers with telecommunications-related inquiries, billing concerns, account issues, and service-related questions.
• Provide excellent customer service and resolve issues efficiently.

Skills

Call center experience

Good English communication skills

Basic computer skills

Customer service skills

Willingness to work onsite and shifts

Education

High School Graduate (old curriculum) or Senior High School Graduate

Job description

Neksjob Corporation in Davao City is seeking Customer Service Representatives for a Telco Account. You will assist customers with telecommunications inquiries, billing concerns, account issues, and service questions while delivering excellent service.

This full-time onsite role requires at least 6 months of call center experience, good English, basic computer skills, and willingness to work shifting schedules. The position is based in Davao City, offering opportunities to grow in a dynamic team.