Onsite Technical Support Specialist: Paid Training & Growth

Hammerjack Pty Ltd; Philippines; On-site; PHP 264,000 - 316,000; Full time

Benefits offered by this job

Paid technical training

Career growth opportunities

Performance incentives and bonuses

Job summary

Hammerjack Pty Ltd is seeking a Technical Support Representative for an onsite position in Quezon City. The role offers training from Day 1 and a salary of up to ₱26,000 per month.

You will assist customers with technical issues, troubleshoot software/hardware/internet, and provide step-by-step guidance while meeting quality targets. No prior BPO experience is required; good English and basic computer skills are essential.

Qualifications

• No BPO or call center experience required.
• High school or senior high school graduate.
• Good English communication skills.
• Basic computer knowledge and troubleshooting skills.

Responsibilities

• Assist customers with technical and service concerns
• Troubleshoot basic software, hardware, and internet issues
• Provide step-by-step technical guidance
• Document issues and resolutions
• Escalate complex concerns when necessary
• Meet quality and productivity targets

Skills

English communication

Basic computer knowledge

Troubleshooting skills

Problem solving

Shift work availability

Education

High School graduate

Job description

Hammerjack Pty Ltd is seeking a Technical Support Representative for an onsite position in Quezon City. The role offers training from Day 1 and a salary of up to ₱26,000 per month.

You will assist customers with technical issues, troubleshoot software/hardware/internet, and provide step-by-step guidance while meeting quality targets. No prior BPO experience is required; good English and basic computer skills are essential.