Customer Support Specialist - Growth & Competitive Benefits

Hammerjack Pty Ltd; Philippines; On-site; PHP 279,000 - 391,000; Full time

Benefits offered by this job

Competitive salary

13th Month Pay

HMO with 3 free Beneficiaries on Day 1

20% ND Maternity/Paternity Leave

Career growth for top performers

Retirement/Life Insurance

Work-life balance programs

Job summary

Hammerjack Pty Ltd is seeking customer service staff in the Philippines to handle calls, respond to inquiries, and assist clients with information and support. The role requires clear English communication and willingness to work onsite, with candidates ideally within 25 to 35 km of the workplace.

Open to college graduates; no experience required. BPO experience is a plus but not mandatory, offering growth opportunities and a positive work-life balance.

Qualifications

• Open to candidates who completed college; no experience required.
• Excellent to above-average English communication skills.
• BPO experience is a plus but not necessary.
• Can do onsite work.
• Within 25km to 35km of the worksite.

Responsibilities

• Answers phone calls and provides important information/ assistance to clients
• Checks mail, fax, and internet mail to provide customer assistance
• Communicates with customers on the phone or using written correspondence to take care of concerns
• Answer participant questions, , as well as talk to participants to achieve a full understanding of what critical information is being asked.

Skills

BPO experience

English communication

Onsite work

Distance 25-35 km

Education

College completion

High School/Senior High allowed

Job description

Hammerjack Pty Ltd is seeking customer service staff in the Philippines to handle calls, respond to inquiries, and assist clients with information and support. The role requires clear English communication and willingness to work onsite, with candidates ideally within 25 to 35 km of the workplace.

Open to college graduates; no experience required. BPO experience is a plus but not mandatory, offering growth opportunities and a positive work-life balance.