Onsite Retail Customer Service Rep | Paid Training & Growth

Hammerjack Pty Ltd; Philippines; On-site; PHP 264,000 - 316,000; Full time

Benefits offered by this job

Salary up to ₱26,000

Performance incentives

Paid training

Career growth opportunities

Job summary

Hammerjack Pty Ltd is hiring a Customer Service Representative for Retail, E-commerce, and Order Support in Quezon City. The role involves assisting customers with product inquiries, orders, deliveries, and related shopping concerns, while delivering accurate and professional support.

No BPO experience is required. Fresh graduates are welcome. The position is onsite with shifting schedules and paid training, offering opportunities for career growth.

Qualifications

• High School or Senior High School graduate required.
• College level or graduates welcome.
• No BPO experience required.
• Fresh graduates and first-time BPO applicants welcome.
• Good English communication skills required.
• Basic computer skills required.
• Willing to work onsite and on shifting schedules.

Responsibilities

• Handle customer inquiries via phone, chat, or email.
• Assist with product, order, and delivery concerns.
• Provide support for returns, refunds, and exchanges.
• Resolve customer concerns professionally.
• Document customer interactions.
• Meet quality and customer satisfaction targets.

Skills

Good English communication

Basic computer skills

Willing to work onsite and shifting

Education

High School or Senior High School graduate

College level or graduates welcome

Job description

Hammerjack Pty Ltd is hiring a Customer Service Representative for Retail, E-commerce, and Order Support in Quezon City. The role involves assisting customers with product inquiries, orders, deliveries, and related shopping concerns, while delivering accurate and professional support.

No BPO experience is required. Fresh graduates are welcome. The position is onsite with shifting schedules and paid training, offering opportunities for career growth.