Onsite Sales Account Representative – Cebu City

Caldwell Communications Consultancy Philippines; Cebu City; On-site; PHP 201,000 - 312,000; Full time

Benefits offered by this job

Competitive salary

Performance-based incentives

Paid training

Career advancement opportunities

Job summary

A prominent BPO company in Cebu City is actively hiring Customer Service and Sales Representatives. This role involves assisting clients with inquiries, resolving concerns, and promoting products or services. A High School diploma is required, along with strong English communication skills. The company offers a competitive salary, performance-based incentives, and a collaborative work environment, providing a great opportunity for career advancement in the BPO industry.

Qualifications

• High School or Senior High School graduate; College preferred.
• Strong English communication skills, both written and spoken.
• Customer-focused, detail-oriented, and results-driven mindset.
• Sales-oriented with good persuasion skills for the sales role.
• Basic computer literacy and multitasking ability.
• Willing to work onsite in Cebu City.

Responsibilities

• Handle customer inquiries via phone, email, or chat.
• Provide accurate information about services, processes, or policies.
• Resolve issues promptly and professionally.
• Promote and upsell products or services when applicable.
• Maintain records of all interactions and updates.
• Escalate unresolved or complex issues to supervisors.
• Meet productivity, quality, sales, and customer satisfaction targets.

Skills

Strong English communication skills

Customer-focused mindset

Sales-oriented skills

Basic computer literacy

Education

High School or Senior High School graduate

Job description

A prominent BPO company in Cebu City is actively hiring Customer Service and Sales Representatives. This role involves assisting clients with inquiries, resolving concerns, and promoting products or services. A High School diploma is required, along with strong English communication skills. The company offers a competitive salary, performance-based incentives, and a collaborative work environment, providing a great opportunity for career advancement in the BPO industry.