Onsite Night-Shift Medical Assistant: Scheduling & EMR Notes

medspecializedinc; Cebu City; On-site; PHP 223,000 - 335,000; Full time

Benefits offered by this job

Paid Training Period

Paid time off

Holidays observed

Health insurance

Life insurance

Accident insurance

Mental health support

Relocation assistance

Company outings

Job summary

MedSpecialized, Inc. is seeking a Virtual Medical Assistant in Cebu IT Park to handle inbound and outbound calls, assist with scheduling, rescheduling, and clinic information, and coordinate with onsite providers.

The on-site night-shift role requires excellent English, at least a high school diploma, and 25 wpm or faster typing; training is provided and employees enjoy health, life, and other benefits. This position offers monthly compensation between PHP 20,000 and PHP 30,000 and includes

Qualifications

• At least High School level with 6 months healthcare BPO experience.
• Excellent English proficiency with strong communication skills.
• Willingness to work in Cebu IT Park office and OT may be required

Responsibilities

• Answer inbound calls and help for scheduling, rescheduling, and clinic information.
• Make outbound calls for patient appointment reminders, wellness checks, and more.
• Supply EMR notes on all calls conducted looping in onsite personnel and providers.
• Google Chat with online personnel, as well as separate chats with DRC team members.

Skills

Excellent English proficiency

Typing speed 25 wpm+

Computer literacy

Education

High School diploma or equivalent

Job description

MedSpecialized, Inc. is seeking a Virtual Medical Assistant in Cebu IT Park to handle inbound and outbound calls, assist with scheduling, rescheduling, and clinic information, and coordinate with onsite providers.

The on-site night-shift role requires excellent English, at least a high school diploma, and 25 wpm or faster typing; training is provided and employees enjoy health, life, and other benefits. This position offers monthly compensation between PHP 20,000 and PHP 30,000 and includes