Night-Shift Virtual Medical Assistant – Onsite Cebu

MedSpecialized, Inc.; Cebu City; On-site; PHP 223,200 - 334,800; Full time

Benefits offered by this job

Paid Training Period

Free Health Insurance with one dependent

Free Meals for onsite employees

Paid time off for holidays and vacation

Mental Health Sessions

Job summary

A healthcare staffing organization based in Cebu City is seeking a Virtual Medical Assistant. The role involves answering calls for scheduling, managing patient appointments, and providing EMR notes. Candidates should possess strong English communication skills, and healthcare experience is a plus. Competitive salary between PHP 20,000 - 30,000 monthly, along with additional benefits such as bonuses, health insurance, and flexible work arrangements are offered.

Qualifications

• Willing to work in our Cebu IT Park office.
• Healthcare BPO experience is an advantage.
• 25 wpm or faster typing speed.

Responsibilities

• Answer inbound calls and assist with scheduling and clinic information.
• Make outbound calls for patient appointment reminders and wellness checks.
• Supply EMR notes on all calls conducted.

Skills

Excellent English proficiency

Strong communication skills

Computer literacy (GMail, Google Sheets)

Education

At least High School Level

Medical Allied Grad or Non-Medical Allied Grad

Job description

A healthcare staffing organization based in Cebu City is seeking a Virtual Medical Assistant. The role involves answering calls for scheduling, managing patient appointments, and providing EMR notes. Candidates should possess strong English communication skills, and healthcare experience is a plus. Competitive salary between PHP 20,000 - 30,000 monthly, along with additional benefits such as bonuses, health insurance, and flexible work arrangements are offered.