Onsite IT Support Engineer — End-User & Server Setup Pro

A-ChieveMent Solution (S) Pte Ltd; Santo Niño 1st; On-site; PHP 749,000 - 1,498,000; Full time

Benefits offered by this job

Onsite incentives

Transportation allowance

Job summary

A-ChieveMent Solution (S) Pte Ltd in the Philippines is seeking a versatile IT Support Technician to provide professional IT services, onsite and remote end-user support, and hardware maintenance. You will work with desktops, servers, storage, and networking gear, with training provided for VMware/Hyper-V and data centre tasks.

Fluent English and Mandarin are required for customer inquiries, and there is a pathway for learning new IT skills.

Qualifications

• Willing to learn IT skills and adapt to new technologies.
• Proficient in English and Mandarin for customer support.
• No experience required.

Responsibilities

• Provide professional IT services and end-user support onsite and remotely.
• Maintain desktops hardware configuration and operating systems.
• Handle servers with VMware/Hyper-V and perform server setups.
• Set up SAN/NAS storage, firewall, and networking gear (on job training).
• Coordinate office relocation and related IT tasks.

Skills

Troubleshooting PC/Notebook

Independent work

Self-motivated

English & Mandarin

Education

Nitec/Diploma/Advanced/Higher/Graduate Diploma in Computer Science/Information Technology or equivalent

Tools

VMware

Hyper-V

Networking equipment

Job description

A-ChieveMent Solution (S) Pte Ltd in the Philippines is seeking a versatile IT Support Technician to provide professional IT services, onsite and remote end-user support, and hardware maintenance. You will work with desktops, servers, storage, and networking gear, with training provided for VMware/Hyper-V and data centre tasks.

Fluent English and Mandarin are required for customer inquiries, and there is a pathway for learning new IT skills.