Remote & Onsite IT Service Engineer

SMITS, Inc.; Mandaluyong; Hybrid; PHP 279,000 - 390,600; Full time

Job summary

SMITS, Inc. is looking for a skilled technician in Mandaluyong, Philippines to provide remote and onsite support for end-user hardware and software issues. Responsibilities include managing inventory, providing customer support, and performing network troubleshooting.

The ideal candidate should possess a Diploma in Computer Technician and Systems Management, have at least one year of relevant experience, and be proficient in MS Office applications.

Qualifications

• At least one year of experience supporting end-user technical concerns.
• Experience in call center, PC support or computer technician roles.

Responsibilities

• Provide remote and onsite support for PCs and software issues.
• Manage inventory and assist with customer support.
• Perform network connectivity testing and troubleshooting.

Skills

Hardware assembly and troubleshooting

Software installation and patching

Proficiency in MS Office

Basic LAN cabling and troubleshooting

Customer support

Peripheral support

Education

Diploma in Computer Technician and Systems Management

Tools

MS Office applications

Job description

SMITS, Inc. is looking for a skilled technician in Mandaluyong, Philippines to provide remote and onsite support for end-user hardware and software issues. Responsibilities include managing inventory, providing customer support, and performing network troubleshooting.

The ideal candidate should possess a Diploma in Computer Technician and Systems Management, have at least one year of relevant experience, and be proficient in MS Office applications.