Onsite Intake & Referrals Specialist

E-Teleconnect, Inc.; Parañaque; Presencial; PHP 300.000 - 540.000; Jornada completa

Descripción de la vacante

E-Teleconnect, Inc. is seeking an Afterhours Intake specialist to join our Clinical Operations team in Paranaque.

This onsite role focuses on intake coordination, documentation review, and early patient contact to support a smooth transition from hospital to home health services. You will manage referrals, verify completeness of records, and enter data into EMR systems, ensuring readiness for Case Management endorsement and scheduling handoffs.

Formación

• Minimum 2 years of combined experience in case management, utilization management, intake/referral coordination, or related healthcare operations.
• Experience with EMR/EHR systems such as Home Health MD (HHMD), Axxess, Kinnser/WellSky.
• Familiarity with Medicare/Medi-Cal home health requirements is a plus.

Responsabilidades

• Receive and manage incoming referrals via fax, email, and chat platforms.
• Review referral packets for completeness including H&P, orders, discharge notes, authorizations, and supporting clinical documents.
• Organize and upload documentation into the EMR system; ensure readiness for endorsement by Case Management.
• Conduct initial outreach to patients and coordinate handoffs to Case Management and Scheduling teams.

Conocimientos

Case Management

Utilization Management

Intake / Referral Coordination

Prior Authorization

Denials and Appeals

Healthcare Operations

Care Coordination

Medicare / Medicaid

EMR / EHR proficiency

Herramientas

Home Health MD (HHMD)

Axxess

Kinnser / WellSky

Descripción del empleo

E-Teleconnect, Inc. is seeking an Afterhours Intake specialist to join our Clinical Operations team in Paranaque.

This onsite role focuses on intake coordination, documentation review, and early patient contact to support a smooth transition from hospital to home health services. You will manage referrals, verify completeness of records, and enter data into EMR systems, ensuring readiness for Case Management endorsement and scheduling handoffs.