Onsite Instructional Trainer & Curriculum Analyst

Accenture PLC; Quezon City; On-site; PHP 540,000 - 900,000; Full time

Job summary

Accenture is seeking an Instructor Analyst to deliver new hire, supplemental, and ongoing education trainings for project teams. The role ensures rollout readiness and maintains alignment with client-provided policy updates and knowledge requirements.

The incumbent will manage end-to-end training processes, from recruitment hand-over to production transition, and will collaborate with Operations, QA, and Workforce teams to meet performance metrics and KPIs.

Qualifications

• Minimum SME background with training delivery exposure.
• At least 2 years relevant experience in training/education.
• Open to all industries; not domain-specific.
• Internal upskilling possible for trainers.

Responsibilities

• Map out the operational training plan based on business needs and ramp/attrition requirements.
• Ensure readiness of all pre-training requirements and trainer readiness.
• Deliver end-to-end training from recruitment hand-over to production transition, including remediation when needed.
• Ensure training yields and pass rates meet KPIs based on production expectations.
• Collaborate with Operations, QA, and Workforce to align on-impact points and metrics.
• Create, administer, and analyse proficiency exams and assessments.
• Roll out policy updates and changes to training content as required.
• Conduct training needs analysis and curriculum planning.
• Draft and revise training content; develop new material approved by client.

Skills

SME profile

2 years experience

Open to all industry

Trainer upskilling

Job description

Accenture is seeking an Instructor Analyst to deliver new hire, supplemental, and ongoing education trainings for project teams. The role ensures rollout readiness and maintains alignment with client-provided policy updates and knowledge requirements.

The incumbent will manage end-to-end training processes, from recruitment hand-over to production transition, and will collaborate with Operations, QA, and Workforce teams to meet performance metrics and KPIs.