Onsite Hotel Reservations Support — Paid Training & Growth

Caldwell Communications; Quezon City; On-site; PHP 264,000 - 316,000; Full time

Benefits offered by this job

Paid training

Bonuses and incentives

Career growth opportunities

Job summary

Caldwell Communications is hiring a Customer Service Representative for a Hotel Reservation Account in Quezon City. The role is onsite with a monthly salary up to ₱26,000 and offers paid training from day one.

No prior BPO experience is required, and shifts may vary to meet business needs. You will handle bookings, cancellations, and inquiries, ensuring policy accuracy and great service while aiming to meet quality and productivity targets.

Qualifications

• High School or Senior High School graduate.
• No BPO or call center experience required.
• Good English communication skills.
• Basic computer skills.
• Willing to work onsite and on shifting schedules.

Responsibilities

• Assist customers with hotel bookings, cancellations, and modifications.
• Check room availability, rates, and hotel policies.
• Handle customer inquiries and resolve concerns.
• Provide excellent customer service.
• Meet quality and productivity targets.

Skills

Good English communication skills

Basic computer skills

Education

High School or Senior High School graduate

Job description

Caldwell Communications is hiring a Customer Service Representative for a Hotel Reservation Account in Quezon City. The role is onsite with a monthly salary up to ₱26,000 and offers paid training from day one.

No prior BPO experience is required, and shifts may vary to meet business needs. You will handle bookings, cancellations, and inquiries, ensuring policy accuracy and great service while aiming to meet quality and productivity targets.