Hotel Reservations Specialist — Onsite, Paid Training & Growth

Caldwell Communications; Marikina; On-site; PHP 264,000 - 316,000; Full time

Benefits offered by this job

Salary up to ₱26k

Bonuses

Paid training

Career growth

Job summary

Caldwell Communications is hiring a Customer Service Representative for our Hotel Reservation Account. This onsite role in Quezon City offers a salary up to ₱26,000 per month and requires no prior BPO experience.

Paid training starts Day 1, with opportunities to grow as you handle bookings, cancellations, and inquiries while maintaining service quality targets. Ideal candidates possess a high school diploma, good English communication, and basic computer skills, and are willing to work shifting

Qualifications

• High School or Senior High School graduate.
• No BPO or call center experience required.
• Good English communication skills.
• Basic computer skills.
• Willing to work onsite and on shifting schedules.

Responsibilities

• Assist customers with hotel bookings, cancellations, and modifications.
• Check room availability, rates, and hotel policies.
• Handle customer inquiries and resolve concerns.
• Provide excellent customer service.
• Meet quality and productivity targets.

Skills

Good English communication skills

Basic computer skills

Education

High School graduate

Job description

Caldwell Communications is hiring a Customer Service Representative for our Hotel Reservation Account. This onsite role in Quezon City offers a salary up to ₱26,000 per month and requires no prior BPO experience.

Paid training starts Day 1, with opportunities to grow as you handle bookings, cancellations, and inquiries while maintaining service quality targets. Ideal candidates possess a high school diploma, good English communication, and basic computer skills, and are willing to work shifting