Hotel Reservation Specialist — Onsite, Paid Training

Caldwell Communications; Quezon City; On-site; PHP 264,000 - 316,000; Full time

Benefits offered by this job

Paid training

Career growth opportunities

Bonuses/ incentives

Job summary

Caldwell Communications is seeking a Customer Service Representative for our Hotel Reservation Account in Quezon City. This onsite role offers paid training from Day 1 and a competitive monthly salary up to ₱26,000, with opportunities for career growth within the hospitality support team.

You will assist customers with bookings and modifications, verify availability, and provide high-quality service while meeting productivity targets.

Qualifications

• No experience required for the role.
• Ability to communicate in English clearly.
• Basic computer literacy to handle reservations systems.
• Willingness to work onsite and on shifting schedules.

Responsibilities

• Assist customers with hotel bookings, cancellations, and modifications.
• Check room availability, rates, and hotel policies.
• Handle customer inquiries and resolve concerns.
• Provide excellent customer service.
• Meet quality and productivity targets.

Skills

No experience required

Good English communication

Basic computer skills

Willing to work onsite and shifts

Education

High School or Senior High School graduate

Job description

Caldwell Communications is seeking a Customer Service Representative for our Hotel Reservation Account in Quezon City. This onsite role offers paid training from Day 1 and a competitive monthly salary up to ₱26,000, with opportunities for career growth within the hospitality support team.

You will assist customers with bookings and modifications, verify availability, and provide high-quality service while meeting productivity targets.