Hotel Reservation Specialist – Chat & Email (Onsite, Paid Training)

Caldwell Communications; Marikina; On-site; PHP 264,000 - 316,000; Full time

Benefits offered by this job

Paid training

Career growth opportunities

Performance incentives and bonuses

Job summary

Caldwell Communications is hiring a Customer Service Representative for a Hotel Reservation Account in Quezon City. This onsite role offers paid training from Day 1 and a monthly salary up to ₱26,000, with opportunities for career growth.

No prior BPO experience is required; freshers are welcome to apply and will receive structured training to handle bookings and inquiries efficiently.

Qualifications

• High School or Senior High School graduate required.
• No BPO or call center experience required.
• Good English communication skills.
• Basic computer skills required.
• Willing to work onsite and on shifting schedules.

Responsibilities

• Assist customers with hotel bookings, cancellations, and modifications.
• Check room availability, rates, and hotel policies.
• Handle customer inquiries and resolve concerns.
• Provide excellent customer service.
• Meet quality and productivity targets.

Skills

Good English communication

Basic computer skills

Willing to work onsite and on shifting

No experience required

Education

High School or Senior High School graduate

Job description

Caldwell Communications is hiring a Customer Service Representative for a Hotel Reservation Account in Quezon City. This onsite role offers paid training from Day 1 and a monthly salary up to ₱26,000, with opportunities for career growth.

No prior BPO experience is required; freshers are welcome to apply and will receive structured training to handle bookings and inquiries efficiently.