Healthcare CSR — Onsite in Pasay, Growth & Benefits

TTEC; Pasay; On-site; PHP 234,000 - 335,000; Full time

Benefits offered by this job

Health benefits

Tuition reimbursement

Wellness incentives

Paid time off

Job summary

TTEC in Pasay, Philippines, is seeking a Healthcare Customer Service Representative to support customers onsite. You will respond to inquiries, explain products or services with care, and help resolve issues while delivering a compassionate, human centered experience.

The role emphasizes customer service experience, basic computer skills, and a high school diploma. TTEC offers a supportive culture and benefits package, with opportunities for growth within a global team of lifelong learners.

Qualifications

• 6 months or more of customer services experience.
• At least senior high school graduate or equivalent.
• Recognize, apply and explain your product or service knowledge.
• Computer experience.

Responsibilities

• Answer incoming communications from customers.
• Conduct research to provide answers for customers to resolve their issues.

Skills

Customer service experience

Computer literacy

Product/service knowledge

Communication skills

Education

Senior high school graduate

Job description

TTEC in Pasay, Philippines, is seeking a Healthcare Customer Service Representative to support customers onsite. You will respond to inquiries, explain products or services with care, and help resolve issues while delivering a compassionate, human centered experience.

The role emphasizes customer service experience, basic computer skills, and a high school diploma. TTEC offers a supportive culture and benefits package, with opportunities for growth within a global team of lifelong learners.