Onsite Healthcare Customer Advocate — Pasay

TTEC; Pasay; On-site; PHP 201,000 - 290,000; Full time

Benefits offered by this job

Health benefits

Tuition reimbursement

Health and wellness incentives

PTO

Job summary

TTEC is seeking a Healthcare Customer Service Representative to work onsite in Pasay, Philippines. Join a role focused on delivering compassionate service and effective issue resolution within a supportive team environment.

The position emphasizes responding to customer inquiries, researching solutions, and applying product knowledge while working in a company culture recognized as a Great Place to Work in the Philippines. A competitive benefits package is provided.

Qualifications

• 6 months or more of customer services experience
• Senior high school graduate or equivalent
• Recognize, apply and explain product or service knowledge
• Computer experience

Responsibilities

• Answer incoming communications from customers
• Conduct research to provide answers for customers to resolve their issues

Skills

Customer service

Computer skills

Education

Senior high school or equivalent

Job description

TTEC is seeking a Healthcare Customer Service Representative to work onsite in Pasay, Philippines. Join a role focused on delivering compassionate service and effective issue resolution within a supportive team environment.

The position emphasizes responding to customer inquiries, researching solutions, and applying product knowledge while working in a company culture recognized as a Great Place to Work in the Philippines. A competitive benefits package is provided.