Healthcare CSR (Onsite Lipa) — Elevate Customer Care

TTEC; Tangob; On-site; PHP 201,000 - 312,000; Full time

Benefits offered by this job

₱10,000 Sign-On Bonus after 90 days

Career development support

Inclusive culture and community-minded

Global team of lifelong learners

Health and wellness benefits

Job summary

TTEC in Lipa, Philippines is hiring a Healthcare Customer Service Representative to handle onsite calls and provide compassionate support to customers.

You will resolve escalated inquiries, offer product guidance, and help deliver an exceptional customer experience, while enjoying a supportive culture and benefits, including a sign-on bonus.

Join a global team of learners guided by our values and enjoy career growth opportunities and position-based benefits.

Qualifications

• Completed senior high school or high school (old curriculum).
• At least 2 years of customer service experience.
• Recognize, apply and explain your product or service knowledge.
• Computer experience.

Responsibilities

• Handle escalated or complex calls from customers.
• Research to provide answers and resolve customer issues.

Skills

Customer service

Communication

Problem solving

Computer experience

Education

Senior High School or high school diploma (old curriculum)

Job description

TTEC in Lipa, Philippines is hiring a Healthcare Customer Service Representative to handle onsite calls and provide compassionate support to customers.

You will resolve escalated inquiries, offer product guidance, and help deliver an exceptional customer experience, while enjoying a supportive culture and benefits, including a sign-on bonus.

Join a global team of learners guided by our values and enjoy career growth opportunities and position-based benefits.