Healthcare Customer Support Pro — Onsite Pasay

Hammerjack Pty Ltd; Pasay; On-site; PHP 240,000 - 360,000; Full time

Benefits offered by this job

PTO

Tuition reimbursement

Health and wellness incentives

Job summary

TTEC in Pasay, Philippines is seeking a Healthcare Customer Service Representative to work onsite. You will answer incoming communications, research solutions, and help resolve issues with empathy and care.

We value a high school graduate or some college, with at least 6 months in customer service, and basic computer skills. Enjoy a supportive culture, inclusive environment, and benefits based on position.

Qualifications

• High School Graduate (Old Curriculum) or two years in college.
• At least 6 months of customer service experience.
• Recognize, apply and explain product or service knowledge.
• Computer experience.

Responsibilities

• Answer incoming communications from customers.
• Conduct research to provide answers for customers to resolve their issues.
• Provide compassionate product consultations and help resolve issues with a smile.

Skills

Customer service experience

Communication skills

Education

High School Graduate (Old Curriculum)

Some college (2 years)

Tools

Computer experience

Job description

TTEC in Pasay, Philippines is seeking a Healthcare Customer Service Representative to work onsite. You will answer incoming communications, research solutions, and help resolve issues with empathy and care.

We value a high school graduate or some college, with at least 6 months in customer service, and basic computer skills. Enjoy a supportive culture, inclusive environment, and benefits based on position.