Healthcare CSR II — Onsite Pasay, Compassionate Support

TTEC; Pasay; On-site; PHP 240,000 - 360,000; Full time

Job summary

TTEC Philippines is hiring a Healthcare Customer Service Representative to be onsite in Pasay. You’ll assist customers, resolve issues, and provide product information with empathy, contributing to meaningful care and service experiences.

As part of a global team, you’ll research questions, respond to inquiries, and escalate where needed. The role requires a high school diploma or some college and at least 6 months of customer service experience, with opportunities for career growth and a

Qualifications

• High School Graduate (Old Curriculum) or two years in college.
• At least 6 months of customer service experience.
• Ability to understand and explain product or service information.

Responsibilities

• Answer incoming communications from customers.
• Conduct research to provide answers for customers to resolve their issues.

Skills

Customer service

Product knowledge

Computer skills

Education

High School Diploma or some college

Job description

TTEC Philippines is hiring a Healthcare Customer Service Representative to be onsite in Pasay. You’ll assist customers, resolve issues, and provide product information with empathy, contributing to meaningful care and service experiences.

As part of a global team, you’ll research questions, respond to inquiries, and escalate where needed. The role requires a high school diploma or some college and at least 6 months of customer service experience, with opportunities for career growth and a