Healthcare CSR II — Onsite Pasay Customer Care Pro

TTEC; Pasay; On-site; PHP 180,000 - 240,000; Full time

Benefits offered by this job

Health benefits

Tuition reimbursement

Wellness incentives

Job summary

TTEC is hiring a Healthcare Customer Service Representative to work onsite in Pasay, Philippines. This role focuses on helping customers, resolving issues, and delivering a compassionate service experience as part of a globally recognized team.

The position requires a high school diploma or two years of college with at least 6 months of customer service experience, plus basic computer skills. Training and benefits are provided as part of a supportive, inclusive culture.

Qualifications

• High School Graduate (Old Curriculum) or two years in college.
• At least 6 months of customer service experience.
• Recognize, apply and explain your product or service knowledge.
• Computer experience

Responsibilities

• Answer incoming communications from customers.
• Conduct research to provide answers for customers to resolve their issues.

Skills

Customer service experience

Computer literacy

Education

High School Diploma or equivalent

Two years in college

Job description

TTEC is hiring a Healthcare Customer Service Representative to work onsite in Pasay, Philippines. This role focuses on helping customers, resolving issues, and delivering a compassionate service experience as part of a globally recognized team.

The position requires a high school diploma or two years of college with at least 6 months of customer service experience, plus basic computer skills. Training and benefits are provided as part of a supportive, inclusive culture.