Onsite Health Insurance Support Expert

Metacom Careers; Quezon City; On-site; PHP 223,000 - 290,000; Full time

Job summary

Metacom Careers in the Philippines is hiring a Healthcare Customer Service Representative to support members with health insurance questions and billing inquiries. This full-time, onsite role is based in Quezon City and requires no prior BPO or healthcare experience.

You will handle inquiries, verify member information, and provide clear guidance on coverage, benefits, and claims while maintaining confidentiality. English communication and basic computer skills are essential.

Qualifications

• English communication is essential.
• Basic computer skills are required.
• No prior BPO or healthcare experience is required.

Responsibilities

• Handle inquiries from members.
• Verify member information accurately.
• Provide clear guidance on coverage, benefits and claims.
• Maintain confidentiality of member information.

Skills

English communication

Basic computer skills

Job description

Metacom Careers in the Philippines is hiring a Healthcare Customer Service Representative to support members with health insurance questions and billing inquiries. This full-time, onsite role is based in Quezon City and requires no prior BPO or healthcare experience.

You will handle inquiries, verify member information, and provide clear guidance on coverage, benefits, and claims while maintaining confidentiality. English communication and basic computer skills are essential.