Healthcare Client Support Specialist

Metacom Careers; Mandaluyong; On-site; PHP 210,000 - 330,000; Full time

Job summary

Metacom Careers in the Philippines (Metro Manila, Mandaluyong) is seeking an onsite Customer Service Associate to support healthcare clients via phone and email. You will handle inquiries, process account changes & payments, and collaborate with a team to ensure high customer satisfaction.

The ideal candidate has a high school diploma and 6 months to 1 year of healthcare customer service experience, with strong communication and interpersonal skills, empathy, patience, and attention to detail.

Qualifications

• The ideal candidate has a high school diploma and 6 months to 1 year of healthcare customer service experience, with strong communication and interpersonal skills, empathy, patience, and attention to detail.

Responsibilities

• Handle inquiries via phone and email from healthcare clients.
• Process account changes and payments accurately.
• Collaborate with a team to ensure high customer satisfaction.

Skills

Communication skills

Interpersonal skills

Empathy

Patience

Attention to detail

Phone support

Email support

Education

High school diploma

Job description

Metacom Careers in the Philippines (Metro Manila, Mandaluyong) is seeking an onsite Customer Service Associate to support healthcare clients via phone and email. You will handle inquiries, process account changes & payments, and collaborate with a team to ensure high customer satisfaction.
The ideal candidate has a high school diploma and 6 months to 1 year of healthcare customer service experience, with strong communication and interpersonal skills, empathy, patience, and attention to detail.